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Refund Policy


This Refund Policy applies to purchases made through Don Padrino, including online gift vouchers.


Business name:

E33 Restaurant LTD, trading as Don Padrino.


Gift vouchers are non-refundable once issued, except where required by law or where Don Padrino is unable to provide the purchased service.


If a payment has been taken in error, or if you believe you are entitled to a refund, please contact us as soon as possible.


Refund requests should be sent to:

bookings@donpadrino.co.uk


Please include your name, voucher code, payment date and reason for the refund request.


Approved refunds will be returned to the original payment method where possible.


This policy does not affect your statutory rights.